When you talk about things you buy, the right article and the right quantifier help your listener understand exactly what you mean. Articles answer the question which thing? — is it one of many, a specific one we both know about, or things in general? Quantifiers answer the question how much? or how many?. Getting these two small word groups right is one of the clearest signs of B2 English.
The three articles
English has three article choices.A / an is the indefinite article. You use it when you mention something for the first time, when the listener does not yet know which one you mean, for jobs and roles, and with prices, speeds and ratios. Notice the spelling rule: a before a consonant sound (a shop, a useful tip, a one-pound coin), but an before a vowel sound (an aisle, an honest cashier, an £80 jacket). The rule is about sound, not spelling. We say a useful because /j/ is a consonant sound, and an hour because the h is silent.
The is the definite article. You use it when the listener already knows which thing you mean, when something is unique, for superlatives, with of-phrases, and for the second mention of something. Look at this short exchange:
I saw a red coat in the window. (first mention — any red coat)
Yes, but the red coat is £120. (now we both know which one)
Zero article means no article at all. Use it for plurals and uncountable nouns in a general sense (Bargains are rare. Money isn't everything.), for meals (Have you had breakfast?), for sports, languages, days and most place names (She works in town. He plays tennis on Saturdays.).
Quantifiers: countable and uncountable
Every noun in English is either countable (you can count it: one bag, two bags) or uncountable (you cannot: money, advice, information, luggage, furniture). Most quantifiers work with only one type, so choosing the right one is a clear B2 skill.
Quantifier
Countable
Uncountable
Example
a few / several / many / a number of
✓
✗
a few discounts, several shops
a little / a bit of / much / a great deal of
✗
✓
a little money, much patience
some / any / a lot of / plenty of / no / all
✓
✓
some shops, some advice, no receipt
both / each / every
✓
✗
both receipts, every item
enough
✓
✓
enough time, enough bags
A frequent B2 mistake is to mix these.I need a few money is wrong; we say I need a little money. We also say How much is it? for prices (uncountable) but How many items? (countable). In questions and negatives, English prefers any with both types: I don't have any money. Are there any shops open?
Comparing value for money
When you compare two products, four patterns are especially useful at B2.
Pattern 1: comparative + than — The cheaper coat is less warm than the wool one.
Pattern 2: not as ... as — This shop isn't as expensive as the one in the city centre.
Pattern 3: the + comparative, the + comparative — The more* you spend, the better* the quality usually is.
Pattern 4: worth + noun / -ing — At £45, this coat is good value for money. / The expensive one isn't worth the extra cost.
You can also use better / worse value for money, lasts longer, is a real bargain and is a waste of money to give a clear opinion. The phrase better value for money is the most common way to say one product gives you more for what you pay. Finally, watch the question order: How much + uncountable noun, and How many + countable noun. This small detail makes you sound accurate at B2.
في الدرس ده هنتكلم عن حاجتين مهمين جداً في الإنجليزي بتاع المستوى B2، وهما articles (أدوات التعريف والتنكير) و quantifiers (الكلمات اللي بتحدد الكمية). الاتنين مهمين جداً لما بتحكي عن المشتروات والتسوق، ومعرفتك بيهم بتفرق بين إنك تتكلم زي B1 أو زي B2 فعلاً.
الأدوات: a / an / the / Ø
عندنا تلات اختيارات بس في الإنجليزي:
a / an وده اسمه indefinite article. بنستخدمه لما بنذكر حاجة لأول مرة والمستمع لسه مش عارف إحنا بنقصد أنهي واحدة بالظبط. كمان بنستخدمه مع الوظائف والشغل، ومع الأسعار والسرعات. والقاعدة بسيطة: a قبل consonant sound زي a shop, a useful tip، و an قبل vowel sound زي an aisle, an honest cashier. القاعدة على الصوت مش على الإملاء — يعني بنقول a useful لأن الـ u بتنطق /j/، وبنقول an hour لأن الـ h ساكتة.
the وده اسمه definite article. بنستخدمه لما المستمع already عارف أنهي حاجة بنتكلم عنها، أو لما الحاجة unique زي the sun، أو مع superlatives زي the cheapest، أو مع of-phrases زي the colour of the bag، ولما نكرر نفس الحاجة للمرة التانية.
zero article يعني منستخدمش article خالص. بنستخدمه مع plurals و uncountable nouns في العموم زي Bargains are rare، ومع وجبات الأكل زي Have you had breakfast?، ومع الرياضات واللغات وأيام الأسبوع.
الـ Quantifiers: countable ولا uncountable
كل اسم في الإنجليزي يا countable (بتعده: one bag, two bags) يا uncountable (مش بتعده: money, advice, information, luggage). والـ quantifiers بتنقسم على حسب النوع ده، وده أهم حاجة في الدرس:
Countable بس:
a few / several / many / a number of
both / each / every
Uncountable بس:
a little / a bit of / much / a great deal of
الاتنين مع بعض (countable و uncountable):
some / any / a lot of / plenty of / no / all
enough
مثال من الجمل في الدرس: I bought a few bargains في الـ sale، bargains دي plural countable، فاستخدمنا a few. لكن I don't have much patience، patience دي uncountable، فاستخدمنا much. لو قلت I need a few money ده غلط تماماً، الصح I need a little money. خلي بالك في الأسئلة: How much is it? للأسعار، و How many items? للأشياء المعدودة.
Comparing value for money
لما تقارن بين منتجين في الشراء، عندك أربع patterns مهمة في B2:
Comparative + than: The cheaper coat is less warm than the wool one.
Not as ... as: This shop isn't as expensive as the one in the city centre.
The + comparative, the + comparative: The more you buy, the less you pay per item.
Superlative: It's the cheapest option we've found.
نصيحة للتمارين: ركز على كل noun في الجملة واسأل نفسك: countable ولا uncountable؟ بعدين اختار الـ quantifier المناسب. وخد بالك إن في النفي والأسئلة بنستخدم any أكتر: I don't have any money. Are there any shops open?
I bought a few bargains in the sale, but I don't have much patience for queues.
Notice: 'bargains' is countable and goes with 'a few'; 'patience' is uncountable and goes with 'much'.
Could you give me a little more information about the loyalty card?
Notice: 'information' is uncountable, so we use 'a little', not 'a few'.
Required
Look at the two sentences above. 'Patience' and 'information' are both uncountable. Which quantifier correctly describes a small amount of something uncountable?
a few
a little
many
Required
I don't have ___ money to spend today.
Required
How ___ apples do we need for the pie?
much
many
a little
Required
The sentence 'I need a few money' is correct English.
Money is uncountable, so 'a few' is wrong. We say 'a little money' or 'some money'.
Required
Put the words in the correct order to make a sentence about money.
I
have
money
a
little
left
Required
Drag the correct quantifier into each gap. Read the whole sentence to check it sounds right.
a little
much
a few
a number of
I bought items in the sale.
She doesn't have patience for shopping.
There is milk in the fridge.
We need receipts for the refund.
Listening
Listening
5
cards
In this listening task you will hear a conversation between two friends, Aisha and Daniel, in a department store. Aisha is a student, so she is looking for a bargain and only wants to spend a little money. Daniel cares more about quality and is happy to pay more. They are both looking at winter coats.
Before you listen
Predict first: which friend do you think will buy something in the end? Why? Think about the words bargain, discount, value for money, better quality and lasts longer. Which of these do you expect to hear?
Listen for these structures
While you listen, focus on three grammar points from the grammar section.
Articles: notice how Daniel uses the for coats they have both seen (the red coat, the cheaper one) and how Aisha uses a for the first mention (a red coat). Also listen for the zero article in It's made of wool — no article is needed because wool is a material, not a specific item.
Quantifiers: notice a lot of money, much money, a 30% discount.Money is uncountable, so it takes a lot of or much, not many.
Comparatives: Daniel uses better value for money, last longer and the cheaper one. These are all B2 comparative patterns. He also uses a real-life cost comparison: if you spend money now, you'll spend more later.
Useful vocabulary
on sale = being sold at a lower price
made of wool = produced using wool as the material
in the wash = during a normal clothes-wash cycle
in the long run = over a long period of time
shrink = become smaller (clothes do this in hot water)
fall apart = break into pieces, stop working
You will hear the dialogue twice. The first time, listen for the gist (the main decision). The second time, listen for the specific information about prices and discounts, and the detail of Daniel's argument.
السياريو والموقف
في الـ listening task دي، هتسمع محادثة بين صحاب اتنين اسمهم Aisha و Daniel. الاتنين رايحين department store بيشتروا شتوي، بس كل واحد ليه طريقة تفكير مختلفة. Aisha طالبة فلوسها قليلة، فبتحب الـ bargains والحاجات اللي on sale. Daniel، على العكس، بيهتم بالجودة وبيقول إن اللي غالي ممكن يبقى better value for money في الآخر. ركز في الصوت على الأسعار والـ discounts، وكمان لاحظ مين هيشتري في الآخر.
كلمات لازم تعرفها قبل ما تسمع
bargain — حاجة رخيصة وسعرها ممتاز جداً
on sale — بيتباع بسعر أقل من العادي
discount — خصم، زي 30% discount يعني خصم 30 بالمية
value for money — فلوسك تستاهل اللي اشتريته فعلاً
made of wool — مصنوع من الصوف
shrink — يتقلل في الحجم (الجاكيت ممكن shrink لو غسلتيه بمية سخنة)
fall apart — يتقطع ويبوظ بسرعة
in the long run — على المدى الطويل
in the wash — أثناء دورة الغسيل العادية
القواعد اللي هتظهر في الـ dialogue
الأدوات (Articles): لاحظ إن Daniel بيستخدم the لما بيتكلم عن حاجات الاتنين شايفينها مع بعض، زي the red coat و the cheaper one. أما Aisha فبتستخدم a أول ما تذكر الحاجة لأول مرة. وفي حالة wool مفيش article خالص، لأنها مادة مش حاجة محددة، فبنقول It's made of wool.
الكمية (Quantifiers): كلمة moneyuncountable، يعني بنقول a lot of money أو much money، ومش بنقول many money. في الـ dialogue هتسمع جملة زي I don't have much money to spend.
المقارنة (Comparatives): Daniel بيستخدم comparative adjectives زي better value, last longer و the cheaper one. وكمان بيستعمل pattern مهم للـ B2: if you spend money now, you'll spend more later — يعني بيفكر في التكلفة على المدى البعيد.
استراتيجية الاستماع
أول مرة اسمع الـ dialogue، خد الـ gist بس — مين هيشتري الجاكيت في الآخر؟ تاني مرة ركز على الأسعار والأرقام والـ discount. تالت مرة اسمع عشان تلتقط الـ comparatives وحجة Daniel الكاملة.
Aisha and Daniel are in a department store, looking at winter coats.
A
AishaOh, look at this red coat! It's only £45.
D
DanielForty-five pounds? Is it on sale?
A
AishaYes, there's a 30% discount today. The original price was £65.
D
DanielHmm. The fabric feels a bit thin. Mine is £120, but it's real wool.
A
AishaA hundred and twenty! That's a lot of money for a coat, Daniel.
D
DanielI know, but it'll last longer. The cheaper one might shrink in the wash.
A
AishaThat's true. But I'm a student — I don't have much money to spend.
D
DanielOK, but think about it this way: if you spend £45 on a coat that falls apart, you'll need another one next year. So mine is better value for money.
A
AishaHmm, you might be right. Let me try it on. Where are the fitting rooms?
D
DanielOver there, on the left.
Required
What is the main decision Aisha and Daniel are making?
Which bus to take home
Which coat to buy
Where to have lunch
Required
How much is the cheaper coat?
£45
£65
£120
Required
Daniel says the cheaper coat might ___ in the wash.
Pronunciation
Pronunciation
6
cards
English has two short 'a' sounds that speakers of Arabic often confuse. The first is /æ/, used in words like bag, cash, fashion, brand, have. The second is /ɑː/, used in words like bargain, market, after, class, half. The difference matters because bag and bargain mean very different things when you are shopping.
How to make the sounds
To make /æ/, open your mouth wide, drop your jaw, and stretch your lips a little to the sides. The sound is short. Say the first sound in apple and stretch it: that long, open, front sound is /æ/. Your tongue sits low and forward in your mouth, almost touching the lower teeth.
To make /ɑː/, open your mouth wider and further back. The sound is long — about twice as long as /æ/. Say ah, like a doctor asking you to open your mouth, but keep it dark and open at the back. Your tongue sits low and back; your lips are relaxed, not stretched.
In a British accent, /æ/ is usually short and /ɑː/ is long and open. The contrast is a length contrast as well as a position contrast. Practise holding /ɑː/ for two full seconds, then make /æ/ quickly. You will hear the difference clearly.
Minimal pairs and shopping words
Word
Sound
Example sentence
bag
/bæɡ/
The bag is on the counter.
bargain
/ˈbɑː.ɡɪn/
That coat is a real bargain.
cash
/kæʃ/
I'll pay in cash.
class
/klɑːs/
There's a first-class section in the shop.
have
/hæv/
I'd like to have a look around.
half
/hɑːf/
It's half price today.
fashion
/ˈfæʃ.ən/
This shop sells women's fashion.
market
/ˈmɑː.kɪt/
There's a good market on Saturdays.
Notice the spelling: the letter a can be either /æ/ or /ɑː/, and you cannot always tell from the spelling alone.Bath, class, grass, after, fast, half, plant, pass all use /ɑː/.Bag, cash, fashion, have, man, plan, that, can all use /æ/. A useful rule: if the a is followed by ss, st, sk, sp, ft, f, th, nce, ter, or ll in a stressed syllable, the sound is often /ɑː/.
Common B2 mistakes
Two mistakes are very common at B2. First, saying bargin instead of bargain — this is a stress and length error. The word is /ˈbɑː.ɡɪn/, with strong stress on the first syllable. Second, saying carsh instead of cash — here the vowel is wrong. /æ/ is more open and lower than the /ɑ/ you might use in your first language. When you speak, exaggerate the difference for a week. Hold /ɑː/ for almost a full second, and make /æ/ short and clear.
فرق مهم في الإنجليزية: صوتين للحرف a
في اللغة الإنجليزية في صوتين مختلفين تماماً للحرف a، والمصريين بيخلطوا بينهم بسهولة. وده مش بس غلط نطق، ده بيغير معنى الكلمة خالص! خد عندك مثل بسيط: bag و bargain — الاتنين فيهم حرف a، بس الصوت مختلف، ومعنى الكلمتين مختلف تماماً. عشان كده لازم تتعلم الفرق ده كويس.
صوت /æ/ — الـ a القصيرة
عشان تعمل الصوت ده، افتح بقك كتير، نزّل فكّك لتحت، وشد شفايفك شوية على الجنبين. لسانك يبقى تحت وقدام في بقك، قريب من الأسنان التحتانية. الصوت نفسه قصير وحاد. جربه في كلمة bag أو cash — هتلاقيه سريع ومفتوح من قدام.
صوت /ɑː/ — الـ a الطويلة
عشان تعمل الصوت ده، افتح بقك أكتر بكتير، بس خلي الفتحة ورا، وخلي الصوت يفضل طويل — حوالي ضعف طول /æ/. لسانك يبقى تحت بس ورا في بقك، وشفايفك تكون مرتاحة، مش مشدودة. فكّر في الصوت اللي بيعمله الدكتور لما يقولك "افتح بقك" — نفس الإحساس بس أغمق شوية. جربه في bargain أو market وهتحس إن الصوت طويل ومفتوح من ورا.
الفرق بين الصوتين
في الـ British accent، /æ/ قصيرة وحادة من قدام، و/ɑː/ طويلة ومفتوحة من ورا. الفرق مش بس في مكان اللسان، لأ، ده كمان فرق في طول الصوت نفسه. تمرّن: امسك /ɑː/ لثانيتين كاملين، وبعدين اعمل /æ/ بسرعة — هتسمع الفرق واضح جداً.
قاعدة مفيدة في الإملاء
الحرف a ممكن يطلع أي صوت من الاتنين، ومش دايماً الإملاء بيبان. بس في قاعدة حلوة: لو الـ a بعدها ss, st, sk, sp, ft, f, th, nce, ter, أو ll في مقطع عليه stress، غالباً الصوت هيكون /ɑː/.
أمثلة على /æ/: bag, cash, fashion, have, man, plan, that, can
أخطاء شائعة عند مستوى B2
في غلطتين منتشرتين جداً. أول واحدة: بيقولوا bargin بدل bargain — وده غلط في الـ stress والطول. الكلمة الصحيحة هي /ˈbɑː.ɡɪn/ والـ stress القوي على المقطع الأول. تاني غلطة: بيقولوا carsh بدل cash — الصوتي نفسه غلط، لأن /æ/ أطول وأكثر انفتاحاً من الـ a اللي في اللغة العربية.
نصيحة عملية: لما تتكلم، كبّر الفرق بينهم لمدة أسبوع كامل. امسك /ɑː/ لثانية كاملة تقريباً، واعمل /æ/ قصيرة وواضحة. التكرار هو اللي هيخلي الفرق طبيعي عندك.
/æ/ — short, open, front vowel. Drop your jaw and stretch your lips.bag, cash, fashion, have, man.
/ɑː/ — long, open, back vowel. Open your mouth wide at the back and hold for about one second.bargain, market, class, half, after.
The British contrast is mostly about length: /ɑː/ is twice as long as /æ/.
Required
Listen carefully. Which word do you hear?
bag
bargain
Required
Open your mouth wide and drop your jaw. The /æ/ sound is short and front.
bag
Required
Hold the first vowel for a full second. Stress is on the first syllable: BAR-gən.
bargain
Required
Short, sharp, open vowel. Don't make it long or you will sound like you are saying 'cars'.
cash
Speaking
Speaking
7
cards
In this speaking section you will practise a real shopping conversation in English. The model conversation is short — a customer and a shop assistant compare two products and decide which one to buy. You will read the model, repeat the key sentences, and then have the same conversation live with the AI.
Useful phrases for shopping
Here are the most useful phrases for any shopping conversation. Read them aloud several times before you start.
Function
Useful phrase
Asking for help
Excuse me, could you help me?
Saying what you want
I'm looking for a winter coat.
Asking the price
How much does this cost?
Asking about a discount
Is there a discount on this?
Asking if it's available
Is this in stock in a medium?
Asking about a second product
Do you have anything cheaper?
Comparing two items
Which one is better value for money?
Talking about quality
The quality seems much better.
Talking about price
It's a bit expensive for me.
Deciding
I think I'll take the cheaper one.
How to build a comparison
When you compare two products, use this simple pattern:
This one is + comparative + than + that one.
For example:
This one is cheaper than that one, but that one is warmer.This one is better value for money than that one.
You can also use not as ... as:
This one isn't as warm as that one, but it is as cheap as the others.
And you can use the + comparative, the + comparative:
The more* expensive it is, the better* the quality usually is.
What to do in the roleplay
In the roleplay you will be a customer. The shop assistant will greet you, ask what you are looking for, and offer you two products. Your job is to:
say what you want
ask the price and ask if there is a discount
compare the two products using the comparative structures above
decide which one to buy
ask about a loyalty card or a receipt
Speak slowly and clearly. The /æ/ and /ɑː/ sounds from the pronunciation section will help you sound natural — say bargain with a long back vowel, and cash with a short front vowel.
Generating translation…
A short model conversation between a shop assistant and a customer.
E
EmmaGood afternoon. Can I help you?
T
TomYes, please. I'm looking for a winter coat.
E
EmmaOf course. What size do you need?
T
TomMedium, please. Is this red one in stock in medium?
E
EmmaLet me check... Yes, we have it. There's also a 20% discount today.
T
TomThat's a good deal! I'll take it.
I think I'll take the cheaper one — it's better value for money.
Notice the comparative structure 'cheaper than' and the B2 phrase 'better value for money'.
Required
Read this opening request slowly and clearly. The shop assistant needs to hear every word.
Excuse me, could you help me? I'm looking for a winter coat.
Required
Read the question. Stress 'value' and 'money' — these are the key words in the phrase.
Which one is better value for money?
Required
You are a customer. The shop assistant will greet you. Ask about two coats, compare their prices and quality using comparatives, ask about a discount or a loyalty card, and decide which one to buy. Use at least one phrase from the useful-phrases table.
Required
Vocabulary
Vocabulary
6
cards
Here are eight key words and phrases you will hear in almost every British shop. Read the table, then complete the practice. Notice the part of speech and the short example sentence for each item.
Word
Part of speech
Meaning
Example
receipt
noun
A printed paper that proves you paid
Keep your receipt in case you want a refund.
discount
noun
A reduction in the normal price
There's a 20% discount on all winter coats today.
bargain
noun
Something sold for much less than usual
That jacket was a real bargain — only £15!
refund
noun
Money returned to you after you give something back
You can get a full refund within 30 days.
cashier
noun
The person who takes your payment at the till
The cashier scanned every item carefully.
loyalty card
noun
A shop card that gives you points or special prices
Use your loyalty card to collect points on every purchase.
in stock
adjective
Available in the shop right now
Is this size in stock, or do I need to order it?
fitting room
noun
A small room in a clothes shop where you try things on
The fitting rooms are over there, next to the mirrors.
How to use these words
Receipt and refund are often used together. A customer says: Can I have a receipt, please? Later, with the same receipt, they may ask for a refund if the item is faulty. The verb is to refund: They refunded me the full amount.
Discount is a noun, but the verb form is to discount: Most items are discounted in January. Common phrases include a 20% discount, at a discount and a discount code.Bargain is countable. We say a bargain, a real bargain, to find a bargain and to pick up a bargain. The adjective is also common in British shops: the bargain bin, the bargain basement and bargain prices.
Cashier is the formal word for the person at the till. In a small independent shop you might say shop assistant instead. In a café or restaurant the same person is a server or waiter / waitress.
Loyalty card is two words. The adjective loyal means you keep coming back to the same shop, and the card rewards you for that loyalty. Common British schemes include Nectar, Clubcard and Boots Advantage.
In stock is the opposite of out of stock. If something is out of stock, the shop has none now, but you can usually place an order or pre-order it. We also use back in stock when the shop has it again.
Fitting room is the modern British word. Some older shops still say changing room. A useful verb phrase is to try something on: Can I try this on, please?
الكلمات اللي محتاج تعرفها لما تروح تشتري
في الدرس ده هنتعلم ٨ كلمات أساسية بتستخدمها كل ما تروح محل أو سوبر ماركت أو حتى لما تشتري أونلاين. الكلمات دي هتساعدك تتعامل مع الـ cashier وتعرف حقوقك كزبون، وتفهم لما حد يكلمك عن عروض أو خصومات.
الكلمتين اللي دايماً بيمشوا مع بعض
Receipt (الفاتورة أو الإيصال) و refund (استرجاع الفلوس) دول اتنين بييجوا مع بعض في الموقف الواحد. لما تشتري أي حاجة، خد الـ receipt معاك. لو عايز ترجع الحاجة، هتاخد نفس الـ receipt وتقول للـ cashier: "Can I have a refund, please?" يعني ممكن ترجعلي الفلوس؟
الفعل من refund هو to refund: "They refunded me the full amount." يعني رجعوا لي كل المبلغ.
توفير الفلوس
Discount (خصم) - دي اسم، بس الفعل بتاعها to discount (يخصم). بنقول: "There's a 20% discount" يعني خصم ٢٠٪. ومن التعبيرات الشائعة: a discount code (كود خصم) و at a discount (بسعر مخفض).
Bargain (صفقة رابحة) - حاجة بتتباع بسعر رخيص جداً. بنقول a real bargain أو to pick up a bargain يعني لقيت حاجة تستاهل. في المحلات البريطانية بتلاقي الـ bargain bin (صندوق الصفقات) والـ bargain basement (قبو الصفقات).
الكارت اللي بيديك نقاط
Loyalty card (كارت الولاء) - دي كلمتين مع بعض. الصفة loyal معناها وفّي، والكارت ده بيكافئك إنك رجعت لنفس المحل. في بريطانيا عندهم أنظمة مشهورة زي Nectar و Clubcard و Boots Advantage.
هل الحاجة موجودة؟
In stock معناها متوفرة في المحل دلوقتي. عكسها out of stock (خلصت). لما ترجع تاني بنقول back in stock. لو مش موجودة، ممكن تعمل pre-order أو place an order.
تجربة الهدوم
Fitting room (أوضة القياس) - دي الكلمة الحديثة في بريطانيا. في بعض المحلات القديمة بيسموها changing room. والفعل اللي بنستخدمه معاها to try on: "Can I try this on, please?" يعني ممكن أجربها؟
Read each word and its example. You will practise these in the next steps.
bargainˈbɑːɡɪn
A bargain is something bought or a deal made at a price lower than its actual value, often a special offer.
cashierkæˈʃɪə
A person whose job is to handle money in a shop, bank, restaurant, or other business, receiving payments from
discountˈdɪskaʊnt
A reduction in the usual price of something, often offered as a percentage or fixed amount off.
fitting roomˈfɪtɪŋ ruːm
A room in a shop where customers try on clothes to check if they fit before buying.
I
in stockɪn ˈstɒk
A commercial expression indicating that a product or item is available for purchase or can be supplied immedia
loyalty cardˈlɔɪəlti kɑːd
A card issued by a store or business that rewards customers for repeat purchases, usually offering discounts o
R
receiptɻiːspt
A written or printed document that proves you have paid for something, often given at the time of purchase.
refundˈriːfʌnd
A repayment of money, especially when a customer returns a product or is unsatisfied with a service.
Required
Match each definition to the correct word from the box.
Match each definition to the correct word from the box.
A printed paper that proves you paid
Money returned to you when you give something back
A reduction in the normal price
Something sold for much less than usual
The person who takes your payment at the till
A small room where you try on clothes
receipt
refund
discount
bargain
cashier
fitting room
I picked up a real bargain in the sale — and with my loyalty card I got an extra 10% discount.
Notice how the new words fit into one natural sentence.
Required
Listen to the customer. What does she want?
a discount
a refund
a loyalty card
Required
Which of these is the place where you try on clothes in a shop?