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11C Everyday English

Open a bank account

Unit 11

  • I CAN ask about bank services
  • I CAN understand a bank form
  • I CAN write a short application form
Open a bank account
Everyday English

Everyday English

6 cards

When you go to a bank, you need to know some useful phrases. These phrases help you ask for services, understand the bank clerk, and open an account. Let's learn the most common ones.

The first phrase is "I'd like to open an account, please." This is a polite way to start. You can also say "Can I open an account here?" Next, banks usually ask for ID. They will say "Do you have a passport?" or "Can I see some ID, please?"

There are different types of accounts. A clerk might ask "What type of account would you like?" The two main answers are "A current account, please" and "A savings account, please." A current account is for daily use, and a savings account is for keeping money.

You will also hear about fees. The clerk might say "There is no monthly fee" or "This account has a £5 fee." You can ask "How much does it cost?" Finally, when you understand everything, say "Yes, I'd like to sign up."

Here is a useful phrases table:

English When to use Gloss
I'd like to open an account. To start
Do you have ID? At the desk
What type of account? To choose
How much does it cost? About fees
Can I have a debit card? For spending
I'd like to sign up. To agree

Practice these phrases out loud. They will help you feel confident at the bank.

Generating translation…

Sara is at the bank. She wants to open a savings account.

  1. T
    Tom Good morning. How can I help you?
  2. S
    Sara Good morning. I'd like to open a savings account, please.
  3. T
    Tom Of course. Can I see your passport?
  4. S
    Sara Yes, here is my passport.
  5. T
    Tom Thank you. How much money do you want to put in today?
  6. S
    Sara Two hundred pounds, please.
  7. T
    Tom Perfect. Please sign here, and your account is open.
Required

Match each phrase to its function at the bank.

Match each phrase to its function at the bank.

  • I'd like to open an account.
  • Here is my passport.
  • A savings account, please.
  • How much does it cost?
  • Yes, I'd like to sign up.
  • starting
  • showing ID
  • choosing
  • asking about fees
  • agreeing
Required

Put the conversation in the correct order.

  1. Thank you. Please fill in this form.
  2. Good morning. I'd like to open a bank account, please.
  3. A savings account, please.
  4. Here is my passport.
  5. What type of account would you like?
Required

Read this polite phrase out loud. Start with "I'd like to".

I'd like to open a savings account, please.

Required

Read this phrase clearly. You can use it when the clerk asks for ID.

Here is my passport.

Listening

Listening

5 cards

Today we are going to listen to a conversation at a bank. Emma is a customer. She wants to open a new account. Tom is the bank clerk. He will help her with the form. Listen carefully. What kind of account does Emma want, and what does she need to do?

Before you listen, think about this question: when you open a bank account in the UK, what information do you usually need to give? A full name? A home address? A passport or driving licence? In this conversation, Emma gives her name and shows her passport. She also has to make an important choice.

You will hear some common banking words. Listen for these: account, savings, current, ID, passport, form, and fee. You will also hear polite phrases we practised earlier, like "I'd like to" and "Can I?" Try to notice how Tom and Emma use them.

The conversation has about nine turns. First, listen for the main idea. What is the conversation about? Second, listen for specific information. What type of account does Emma want? Finally, listen for detail. What does Tom ask Emma to do at the end?

Remember, you can listen to the conversation more than once. This is normal in real life. Don't worry about every single word. Focus on the key facts and the polite phrases.

Generating translation…

Emma is at City Bank. She wants to open an account. Listen to her conversation with Tom, the bank clerk.

  1. T
    Tom Good morning! Welcome to City Bank. How can I help you today?
  2. E
    Emma Good morning. I'd like to open a bank account, please.
  3. T
    Tom Of course. Do you have an appointment, or would you like to wait?
  4. E
    Emma I don't have an appointment. Can I open one today?
  5. T
    Tom Yes, please. First, can I see your ID?
  6. E
    Emma Yes, here is my passport.
  7. T
    Tom Thank you. What type of account would you like — current or savings?
  8. E
    Emma A savings account, please. I want to save some money.
  9. T
    Tom Good choice. Please fill in this form, and I'll set up the account for you.
Required

What is the conversation mainly about?

  • Opening a bank account
  • Getting a loan
  • Changing money into euros
Required

Emma has a bank appointment at 10 o'clock.

Required

Emma wants to open a ___ account because she wants to save money.

Pronunciation

Pronunciation

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The vowel sound /æ/ is very common in words about money and banking. To make this sound, open your mouth wide, lower your jaw, and put your tongue low and forward. Your lips should be relaxed — not rounded. You should feel a small stretch at the corners of your mouth. The sound is short and bright.

Now compare /æ/ with /ɑː/. In /ɑː/, your mouth is also open, but your tongue is further back in your mouth. The sound is long and dark. Many learners confuse these two vowels. Listen carefully: bank has the short /æ/, but car has the long /ɑː/. The word cash has /æ/, but the word card has /ɑː/.

In the bank, you will hear both sounds. Account, savings, balance, and manager all use /æ/. Card and large use /ɑː/. Practice saying the words slowly first, then more quickly. Pay attention to the length of the vowel: short for /æ/, long for /ɑː/.

Here is a small table of common banking words with their main vowel sound and a quick gloss:

Word Main vowel Gloss
bank /æ/
cash /æ/
account /əˈkaʊnt/
savings /ˈseɪvɪŋz/
balance /ˈbæləns/
card /kɑːd/

Try saying each word three times. Keep your mouth relaxed, and don't round your lips. The /æ/ sound should feel short and open.

Generating translation…

To make /æ/: open your mouth wide, lower your jaw, and keep your tongue low and forward. Your lips stay relaxed — not rounded. The sound is short. To make /ɑː/: your tongue goes back in the mouth, and the sound is long. Try it slowly, then faster.

Required

Listen. Which word do you hear? It has the short /æ/ sound.

  • cash
  • card
Required

Say this word. Keep the vowel short and open.

bank

Required

Say this word. Open your mouth wide for the /æ/.

cash

Required

Say this short phrase. Both words use a short front vowel.

bank account

Reading

Reading

5 cards

Today we are going to read a short guide about opening a bank account in the UK. This kind of text is called an information page or a how-to guide. You can find these on bank websites, in leaflets, and in newspapers. Knowing how to read them is a very useful real-life skill.

Before you read, let's look at a useful reading strategy: Skimming. When you skim a text, you read it quickly to get the general idea. You don't read every word. Look at the title, the first sentence of each paragraph, and the last sentence. This helps you understand the topic in about one minute. After skimming, you can read more carefully for details. This is called scanning.

Here are some key words from the passage. Try to remember them:

  • account: a place to keep your money at a bank.
  • current account: an account for daily spending.
  • savings account: an account that pays interest.
  • proof of address: a letter or bill with your name and address.
  • interest: money the bank pays you for keeping money in the account.
  • fee: money you pay the bank for a service.
  • debit card: a plastic card you use to pay in shops.

Now, read the article. Remember: skim first to get the main idea, then read more carefully for details. Don't stop at words you don't know — try to guess from the context. The headings can also help you.

Generating translation…

How to Open a Bank Account in the UK

Opening a bank account in the UK is simple. First, choose a bank — popular ones are HSBC, Barclays, and Lloyds. You can open an account online or in a branch.

To open an account, you need ID. A passport is the most common. You also need proof of address, like a bill or a letter.

There are two main types of accounts. A current account is for daily use. You get a debit card and can pay bills. A savings account is for saving money. It pays interest, so your money grows.

Most accounts are free, but some charge a fee each month. Always read the small print before you sign!

Generating translation…

Required

What is the main idea of the article?

  • How to open a bank account in the UK
  • How to get a debit card from a shop
  • How to save money at home
Required

You can only open a UK bank account in a branch.

Required

A savings account pays interest on your money.

Speaking

Speaking

6 cards

In this section, we will practise speaking at a bank. We will use the same polite phrases from earlier, but this time you will say them yourself. Speaking at a bank is easy when you have the right words. Let's build your confidence step by step.

The most important phrase is "I'd like to open an account, please." You can also say "Can I open an account here?" When the clerk asks for ID, say "Yes, here is my passport" or "Yes, I have my ID." When the clerk asks about the type of account, you can say "A savings account, please" or "A current account, please."

You also need to understand questions from the clerk. The clerk might say:

  • "Do you have an appointment?"
  • "What's your full name?"
  • "Do you have proof of address?"
  • "How much money do you want to put in today?"

Try to answer with short, clear sentences. Don't be afraid to ask "Could you repeat that, please?" if you don't understand. Asking for help is normal and polite.

Here are some helpful phrases to remember:

English Gloss
I'd like to open an account.
A savings account, please.
Here is my passport.
Could you repeat that?
Yes, I'd like to sign up.

First, listen to the model conversation. Then practise saying the sentences yourself. Finally, you will have a real conversation with the bank clerk. Try to speak clearly and politely. The clerk will help you.

Generating translation…

A short model conversation at the bank.

  1. T
    Tom Good morning! How can I help you?
  2. S
    Sara Good morning. I'd like to open a savings account.
  3. T
    Tom Sure. Can I see your passport?
  4. S
    Sara Yes, here you are.
  5. T
    Tom Thank you. Please fill in this form.
  6. S
    Sara Thank you very much.

I'd like to open a savings account, please.

This is the key model phrase. Use it to start your conversation.

Required

Read this sentence out loud. Speak politely and clearly.

I'd like to open a savings account, please.

Required

Read this sentence out loud. You can use it when the clerk asks for ID.

Yes, here is my passport.

Required

You are at the bank. You want to open a savings account. The clerk will ask you questions. Try to answer politely.

Writing

Writing

6 cards

In this section, we will write a short bank application form. Filling in a form is a very common real-life writing task, especially in the UK. Forms use short answers and capital letters, so they are perfect for A2 level learners. Let's look at a model first.

Model application form

Question Answer
Full name Emma Louise Watson
Date of birth 15 June 1995
Address 12 Park Road, London, NW3 4AB
Phone number 07700 900123
Type of account Savings account
ID type Passport
ID number 12345678
Signature Emma Watson

Notice the capital letters. Every name, street, and city starts with a capital letter. Dates also use capital letters for the month. The phone number and ID number use only numbers and spaces.

Writing strategy: Using capital letters

Capital letters are very important on a bank form. They show that the bank has the right information. Use a capital letter for:

  • The first letter of your first name and family name.
  • The first letter of the street, city, and country.
  • The first letter of the month in a date.
  • The first letter of the day of the week.

Don't use a capital letter for a small word like and, of, or the in the middle of an address. For example, write 12 Park Road, not 12 park road.

Now, you will read some sentences from a form. Decide if the capital letters are correct. Then, write your own short application form — you can use a fictional name and address. Finally, read it aloud to practise saying the words.

Generating translation…

Using capital letters on a form. Always use a capital letter at the start of a name (Emma Watson), a street (Park Road), a city (London), and a month (June). Don't use a capital letter for 'and', 'of', or 'the' in the middle of an address.

Required

On the model form, the name 'Emma Louise Watson' uses the correct capital letters.

Required

The address '12 park road, london, nw3 4ab' uses the correct capital letters.

Required

Now write your own short application form. Read it aloud when you finish. Try to use capital letters correctly for names, streets, cities, and months.

My name is [your name]. I want to open a savings account.

Required